Frequently Asked Questions
How far in advance should I book my move?
We recommend booking at least four to six weeks ahead, and earlier in the busy summer season, so you get the date and time you want.
What areas do you serve?
We provide local and long-distance moving services across Ontario and into Quebec. From downtown Toronto to Thunder Bay, Ottawa to Windsor, and everywhere in between. Tell us your starting point and your destination and we will take care of the rest.
How do I get a moving quote?
Fill out our online quote form or give us a call. We will ask a few quick questions and give you a personalized estimate.
Is my move insured? How do you handle fragile or valuable items?
Yes! We offer multiple insurance options to protect your belongings during transit, including basic coverage and full-value protection plans.
Our team is trained to carefully pack and move fragile or high-value items with the right materials and extra attention.
Do you provide packing services?
Yes. We offer full and partial packing, and we can supply the boxes and materials if you would rather pack yourself.
Can I store my items if my new place isn’t ready yet?
Yes, we offer short-term and long-term secure storage solutions in climate-controlled facilities.
What can’t I pack or move with you?
For safety reasons, we can’t transport hazardous materials, perishable food, plants or valuable documents. We will give you the full list when you book.
Do you move apartments, offices, and commercial spaces too?
Yes. We handle everything from condo and apartment moves to full house relocations and office moves. We also offer small moves for a few items or a single room, single item moves for heavy or oversized pieces like pianos and safes, and standalone junk removal services for clearing out unwanted furniture, appliances, and clutter.
Do you provide packing services?
Yes. We offer full and partial packing, and we can supply the boxes and materials if you would rather pack yourself.
From city to city, across Canada
We’ve put together answers to the questions our customers ask most often. Whether you’re wondering about pricing, scheduling, what’s included in your move, or how to prepare for moving day, you’ll find the information you need right here. If something isn’t covered, reach out and we’ll be happy to help.